Return Form

Merchandise Return Form

Name

Address

City

State

Zip/Postal Code

Phone

Email Address

Original Order #

Item #

Description

Quantity

Serial #

Reason for Return(s)

New/Unused

Defective

Reason (must list specific failure reason if claiming “defective”)

Returned merchandise must be received within 30 days of purchase in the original packaging with a copy of the packing slip for full credit.
Returned merchandise that has been used or installed may not be accepted for credit.
Northwest Pump reserves the right to re-bill the customer if the manufacturer rejects the returned merchandise.
Software and electronic boards will NOT be accepted for a refund if opened.

Questions about returns should be sent to online@nwpump.com.